About Us
Proudly owned and operated in Calgary, Nu-Life Carpet Care is your local expert for carpet cleaning services. Unlike some janitorial services that see carpet cleaning as an add-on for revenue purposes, Nu-Life Carpet Care is a dedicated fibre cleaning company, surpassing industry standards.
We take carpet care seriously, keeping up to date with the latest developments and working with you to find the best strategies to keep your carpets properly cleaned and looking like new. Whether you are looking for regular maintenance or need someone to provide real solutions for your specific carpet-care problems, the industry experts at Nu-Life are ready to help.
Nu-Life is about more than just carpet care, though. Our vision, mission and culture demand more than just excellent service – we also strive to be excellent citizens, and contribute to a number of local and international charities, including:
- World Vision
- People for Progress Foundation
- Calgary Drop-In & Rehab Centre
“There is no such thing as too much kindness. Your donation not only filled an enormous gap, but also encourages us in our work to meet the needs of the homeless. Your gift of professional commercial carpet cleaning through the building makes a tremendous difference in the lives of the people who call the Calgary Drop-In & Rehab Centre home. We are working towards making Calgary a kinder, more inclusive community. Thank you for your generous donation and heartfelt support.”
Giving back to the community is important to us, so when you use us for your carpet care, you are giving back as well.
With our emphasis on community, we’re extremely proud that much of our business comes from repeat customers and from customer referrals. We stand by our service, and as our customer testimonials show, so do our clients.
See why Nu-Life is different: Call us today to book a complimentary lobby/reception area cleaning and brief demonstration. We are always excited to share information about our unique customer care package, including our Free Spotting Program! Call 403-275-7974 or email nulife@nulifecarpetcare.com.
Our Vision
Built on a strong foundation of innovation and trust, we continue to be recognized and serve as one of the most respected and reputable commercial carpet cleaning companies in Calgary.
Our Mission
We practice carefully developed, innovative cleaning methods to ensure that the results and service we deliver are significantly higher than the standard commonly found in the industry.
We invest in our team and believe in their integrity and ability to perform at the level established by Nu-Life.
We are committed to each other and our clients, and work to achieve a positive and supportive environment where open and honest communication is valued.
We attract clients who believe in excellence and are interested in working cooperatively with us to attain high standards.
We are transparent—you can trust what you hear and you will receive nothing less or different than what has been promised. We will not sacrifice our standards to secure a contract. We believe in preventing problems, however, should a problem occur we will work hard to initiate a solution.
We believe in building solid, long-term relationships, and attempt to ensure that everyone we touch is affected in a positive and significant manner.
We strive to earn a shining reputation by exceeding our client’s expectations. We will continue to experience growth and make positive contributions through a solid base of repeat and referral business.
Our Culture
INNOVATION
We provide a high-quality, innovative service because the cleaning methods we use and the service we deliver are unique in the industry and have been carefully developed to ensure that the highest satisfaction and results are achieved.
INTEGRITY
We are trustworthy and honest. Our actions are consistent with our words. We value community, and enjoy giving to worthwhile projects.
TRAINING
Team members look forward to learning all the skills that are important to their positions, as well as additional skills that add value to the team and the company. We recognize the importance of exceptional technical cleaning skills as well as superior customer service, and believe that everyone at Nu-Life has a valuable role. Team members acknowledge that continual learning is important and that it will come through certification courses, on-the-job experience and as a result of their own initiative.
TEAMWORK
All team members recognize the importance of working as a productive member of the team. We value our teammates—both colleagues in the field and others in the company. We do our best to perform our part, and will go the “extra mile” whenever we can. We feel proud when the team succeeds.
RELIABILITY
You can depend on us. We do what we say we’re going to, and are consistent in achieving a high level of performance. We are confident in our ability to rise up and meet all challenges that may occur.
ENTHUSIASM
We will present ourselves in a positive and friendly way, recognizing how important it is to connect with people and build relationships. We are proud of the service we provide—it is number one!
PROFESSIONALISM
We recognize that building relationships with clients depends on both superior cleaning services as well as genuine customer care. We will endeavour to present ourselves in a professional manner, conveying a clean, crisp and respectful image.
